Real EstateAI & ML SolutionsCustom SoftwareIntegrations
Virtual Leasing Agent in Production for Real estate agency
Key Outcome
24/7 AI leasing agent handling qualification, matching and scheduling — zero human involvement for standard flows
The Problem
A property management operator was losing qualified leads outside business hours. Agents spent significant time on repetitive qualification conversations and manual showing coordination — tasks that added no relationship value but consumed capacity that should go toward closing.
What We Built
- Conversational AI agent deployed across web chat, email, SMS, and phone
- Intent classification handling 10 inquiry types including unit requests, availability checks, appointment requests
- Automated lead qualification extracting budget, bedroom count, move-in date and pet preferences
- Real-time property inventory matching against tenant criteria
- Calendar-integrated showing scheduling with automatic confirmation and reminders
- CRM integration pushing structured lead data to property management system
The Outcome
System live in production. Instant 24/7 response across all channels, fully automated qualification and showing scheduling for standard flows, with intelligent escalation to human agents for complex cases.
Tech Stack
OpenAILangGraphNode.jsPythonFastAPIPostgreSQLGoogle Cloud RunGoogle Cloud FunctionsGoogle Pub/SubGoogle DataflowApache BeamGoogle Cloud SchedulerGateway APICalendar APIsTwilioSendGridAsynchronous Event ProcessingWebhook / Callback Architecture
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